Shipping policy

Where we deliver Yasporta delivers to addresses across Pakistan through trusted courier partners. We do not currently ship internationally.

Shipping fee A flat shipping fee of Rs. 250 applies to every order, regardless of city or order size. The fee is shown at checkout before you place your order.

Processing time Orders are confirmed and prepared for dispatch within 5 working days. Orders placed on Sundays or public holidays are processed on the next working day.

Delivery time Once dispatched, orders are delivered within 2-4 working days. Remote areas may take slightly longer. Delivery times are estimates, not guarantees, and can be affected by courier delays, weather, strikes or public holidays.

Order confirmation Because all orders are Cash on Delivery, we may contact you by phone or WhatsApp to confirm your order and address before dispatch. Orders we cannot confirm may be cancelled.

Tracking When your order is dispatched, you will receive a tracking number by email so you can follow your parcel.

Delivery attempts The courier makes up to two delivery attempts, so please keep your phone available and be ready to receive and pay for your parcel. If both attempts fail because you are unreachable, the address is wrong or the parcel is refused, the order is returned to us and cancelled. We may ask you to pay the shipping fee again before re-sending it.

Incorrect address Please check your address and phone number carefully. Yasporta is not responsible for failed or delayed deliveries caused by incorrect or incomplete details.

Damaged or missing parcels Please check your parcel at the time of delivery. If the packaging is visibly damaged or open, you may refuse it and contact us immediately. If a parcel is lost in transit, we will resend it or refund you, at our choice.

Contact Questions about your delivery? Email contact@yasporta.com or message us on 0326 2717676.